F.A.Q.


How does it work?
Being a Hood River Organic CSA member is easy! Here’s how it works:

You can join any time of year, since we are a year-round CSA.
Once you have created an account here. Sign up to pay as you go, or you can prepay for 10 boxes and automatically get a 10% discount. Once you’ve chosen your subscription you’ll choose a delivery frequency of weekly, bi-weekly (/every other week) or monthly. Next you’ll choose from a convenient pick-up location or home delivery.

What is in a box?
We have four (4) different CSA box sizes:

  • Micro-Sprout (feeds 1-2 people)
  • Sprout (feeds 1-3 people)
  • Farmers (feeds 2-3 people)
  • Grande (feeds 3-5 people)

Each box has standard items depending on what is available from our farming partners for that time of year. That being said, you can customize your box to suit your taste. If you don’t like beets, you can swap them out for something you do like. So the question of “What is in a box?” is really up to you. To learn more about customization, please check out our “How do you customize?” section on this page. Here are a couple example packing lists for our Sprout and Grande-sized CSA boxes.
Sprout BoxGrande Box

How do I pay?

10 box subscription

– If you sign up for ten boxes you will be charged for all ten up front. By doing this you will receive a 10% discount.

Pay per box:

– If you elect to pay per box, your credit card will automatically be charged each time you are scheduled to get a box. If you do not wish to be on auto-renew, please just contact us, and we can take your account off of auto-renew.

If you would like to pay by check, please make check payable to:

Hood River Organic

Mail to:
Hood River Organic
Attention: CSA
P.O. Box 1550
Hood River, OR 97031

Where do you deliver?
There are two different options, pick-up and delivery.  You can choose from our many convenient pickup locations.  (Please allow us until 3:00 PM for all pick-up locations.)  Or for a $4.95 fee you can get the box dropped off right on your doorstep.  Just check out our map, and see if you are in our delivery zone
How do I put a hold on my box?
Hop on over to your account and you will see a grey “Hold” button. Click the button before Monday 10:00 am the week of your delivery. If you wish to put your box on hold for multiple weeks, please contact us at csa@hoodriverorganic.com and we can assist you.
How to sign up with Snap benefits.
To sign up using your SNAP card, please call us at 541-354-2111, or visit this page, and fill out the form completely.  We will then get your account set up and contact you letting you know your account login and password. 
How do I customize?

Customization emails are sent out on Friday afternoons (usually by 3:00 pm, but sometimes a little later).

The Friday before your box’s scheduled delivery, you’ll receive a notification email letting you know that it is time to customize your box. Next, log into your account and click on “box schedule and contents.” Click on the day you are to receive your box on the calendar. Then click on the up or down icon to add or remove items from your box.  You can see a full explanation here.

How do I cancel my account?
All you need to do is email us at csa@hoodriverorganic.com with a request to cancel your subscription. Please cancel at least 1 week prior to your next delivery, since we are a farm and typically plan one week ahead.
How do I purchase a gift certificate?
Giving a CSA share makes a wonderful gift! Here are the steps for purchase.

  • Go to our accounts page and click “Create Login Account”
  • Then once you’ve created an account go to our Storefront
  • Once on the Storefront scroll down to the “ADD-ONS” menu
  • Then select the “Gift Certificate” box
  • Select how many boxes you’d like to purchase
  • Once you check out we will contact you to find out where you want the certificate shipped